The Overhead Expert

How confident are you that every supplier to your organisation is consistently delivering best value?

Time, for the majority of business decision makers is under increasing demand, so welcome to a professional, independent, outsourced cost management solution proven to keep you in control, yet free up your resources for the tasks you have to do.

Gillian Gibbon, as part of the Auditel network, has been making life easier, and less expensive for clients across the UK since 2003. She takes pride in the relationships we nurture with our clients, working alongside your existing finance, operational and procurement teams to manage and reduce business costs, processes and admin.

If we can’t find an improvement, we’ll tell you. If we can, we’ll tell you that too!

Watch our Webinar: Carbon Neutral does not need to cost the Earth


Gillian set up her Auditel business in 2003 after a background in financial services and telecoms, previously working for large corporates including Amex and BT. She  specialises in helping charities, housing, care and education clients to achieve best value, although she also has clients in other sectors. She has saved her client base over £35 million.

She is proud to be an award winning consultant. Achievements included The Outstanding Achiever Award 2007, Auditel Consultant of the Year 2008, and Auditel Business Performer 2017 and 2019.

She manages a large client base and is the overall client and project manager for them, working with many other Auditel consultant teams.

She is totally customer driven and will always go the extra mile on every project. Her greatest satisfaction is seeing how she can help make a business leaner and release money for re-investment in growth and profits, and to ask clients what they have done with the funds released back to them. She is now working with many clients on their journey towards Carbon Neutrality.

Once engaged we keep the process simple, informative and stress free for our clients. Understanding our client’s needs, identifying their priorities, agreeing timescales, and ensuring most appropriate solutions are identified, implemented and managed is our mission.

The relationship we build between us, our client and suppliers will continue to develop, ensuring effective communication and achieving client objectives for the future.


Delivering Carbon Solutions to REDUCE your EMISSIONS and COSTS

In the current challenging economic climate, organisations are battling with the desire to drive growth and profitability, whilst investing in low carbon emitting technologies to reduce their carbon footprint and speed up their journey to achieving Net Zero.


We help our clients on their journey towards Net Zero by simplifying the process. We begin with a couple of easy steps, which could lead you to be verified as Carbon Neutral within 12 months, to an internationally recognised standard.

Using our procurement expertise, we make sure any actions taken to improve your environmental credentials have a strong and potentially self-funding business case, because we truly believe that being Carbon Neutral doesn’t need to cost the Earth.


With the UK Government’s commitment to a low carbon world, the drive to carbon neutrality and achieving net zero is dominating organisations’ future decision making. However, many organisations believe the changes that they will have to make to achieve net zero will be time-consuming, costly and with all the conflicting information, a little daunting. This is far from the truth, as there are many incentives to help businesses become greener and leaner without costing the earth.

Using Auditel’s simple 4 step process (shown below), we can help your organisation demystify and provide clarity to this complex subject of achieving net zero. We deliver expert guidance and resources so you can achieve a BSI recognised specification for carbon neutrality as soon as possible, while you progress on the longer-term net zero journey.

Auditel’s 4 Step Process to BSI PAS 2060 Verification 

Measure, Reduce, Offset, Verify  

How can we help you?

If you want to know about becoming Carbon Neutral to PAS 2060 | CLICK ME

If you want a carbon footprint report for your business | CLICK ME

Want to know how to use procurement to fund your Carbon journey | CLICK ME

industries / clients / sectors

Auditel has expertise in many different areas of expenditure which we have broken down into these cost groups. This means that we can advise you on new innovative products, services, policies and processes that can eradicate profit leaks and deliver a significant competitive advantage.

We also deliver some categories overseas for multi-nationals with a UK-presence.

Banking & Finance
Credit Insurance

Foreign Exchange
Invoice Finance
Merchant Cards
Taxation & Allowances

Business Supplies & Services
Archive, Storage & Shredding

Health Care & Medical Supplies
Janitorial Services & Supplies
Office Furnishings
Office Supplies & Stationery
Workwear & PPE

Catering Consumables

Contract Catering
Kitchen Equipment
Vending Machines

Communications & Technology
Artificial Intelligence
Business Continuity
Data Networking Infrastructure
Equipment & Maintenance
Fixed Line Communications
Hardware Procurement
ICT Services
Managed Services
Mobile Devices
Software Procurement
Unified Communications

Data Protection
General Waste
Hazardous & Clinical Waste Management
Health & Safety
Human Resources

Logistics, Transport & Travel
Fleet Management
Forklift Trucks
Materials Handling Equipment
Vehicular Communications
Vehicle Leasing & Sourcing
Vehicle Tracking

Premises & Property
Business Rates
Contract Cleaning
Engineering & Electrical Consumables
Facilities Management
Fire Systems & Equipment
Grounds Maintenance
Maintenance & Repair
Pest Control
Property Management
Security Systems & Equipment

Print & Postage
Business Machines
Digital Marketing
Hybrid Mail
Mailing Solutions
Managed Print Solutions
Marketing Print
Operational Print & Postage

Utilities & Environmental
Energy Efficiency
Renewable Energy
Waste & Environmental Services
Waste Water & Sewerage

In the current climate, with heightened levels of uncertainty and budgets being stretched, Auditel are your trusted partner to ensure you are maximising every opportunity.

Regardless of which industry or sector you’re in, for example; manufacturing, charity, retail, financial services, or education – our independent analysis unlocks cash that once identified, will be redirected back into your control. It’s then up to you to choose how to utilise it, either by delivering addition dividends to shareholders, reinvesting it back into the company’s growth via new initiatives or innovative products and services.

Across the UK the Auditel network assists over 2,000 clients of all sectors. We don’t claim to specialise in certain industries as each client is unique and we find that the client relationship is key, more than their given sector.

From national charities and household names, to independent retailers and education providers our experience gathered over the last 21 years means we’ve encountered and resolved most supplier issues for our clients.

Each project for each client is unique, and no organisation should promise savings in resources or finance until a full review has been conducted, however as examples here are some savings achieved for our clients;

Chartered Accountants
Electricity: 25%
Telecoms: 36%
Stationery: 30%
Insurance: 14%
Waste: 9%

Kitchen Manufacturers
Electricity: 33%
Gas: 19%
Fixed Line: 32%
Mobile: 51%

Card Payments: 24%
Water Rates: 29%
Hygiene Services: 39%
Waste & Recycling: 55%
Postage & DX: 23%

Private School
Electricity: £65,000
Gas: £19,000
Water: £4,000
VAT Refund – Electricity: £32,000
VAT Refund – Gas: £3,000
Climate Change Levy Refund: £26,000

It is of course about more than savings, this Commercial Truck Dealer and Vehicle Rental client also cited the following benefits;

  • Liaison with contractors during expansion
  • Bespoke reporting on larger consuming meters
  • Enhanced management reporting
  • Independent ongoing cost-centre reviews
  • Assistance with meter issues and replacement
  • Support on ESOS compliance, Phase 1 and 2, and SECR compliance

“Auditel has worked with us for many years on energy procurement and management and has recently delivered projects on waste management, hygiene services and recruitment agency procurement. These projects have resulted in significant direct annual savings and enhanced our internal processes, so we are also benefiting from indirect cost savings on administration and staff time.”

Procurement and Contracts ManagerYMCA St Paul’s Group

“Auditel arrived at a very good time for us. We were growing really fast with new acquisitions but without the resource or expertise to improve our procurement processes. Gill and Gordon impressed from the outset with their knowledge and professionalism and I was confident that they would deliver.”

Paul LawesChief Financial Officer.

“To a relatively small charity, Auditel are a breath of fresh air. You always know where you are with them. They do what they say they are going to do and are completely honest.”

Shaun NeedhamChief Executive

“The motivation was simply to not spend any more than we need to on purchases. By engaging Auditel we have the peace of mind that we have engaged sector experts who know the best commercial deals and service levels available.”

Andrew Wood,Finance Director

Since 1994 the Auditel network across the UK has invested significant effort into nurturing and developing successful relationships with reputable suppliers. Our independence ensures we remain agile enough to engage with those new to a sector, should we believe it to be in our clients’ interests, and equally to no longer engage if that becomes appropriate.

We maintain a significant national supplier database, capable of serving the requirements of the most demanding of UK wide organisations. In addition we recognise the often cultural and environmental value of regional and local suppliers and work hard to cultivate effective relationships in all cost area sectors.

With our help, our clients are introduced to suppliers with competitively priced products and services, fair & reasonable terms, reliable billing provision and proven customer service. Equally the suppliers we engage with are introduced to client opportunities they would not usually be aware of or able to tender for, and with little expense from a sales and marketing perspective.

Many suppliers attend the annual Auditel UK Supplier Exhibition – a great way to further develop working relationships and demonstrate evolving products and services to the Auditel network.


Gill is an Award Winner

Gillian is proud to be an award winning consultant. Achievements included The Outstanding Achiever Award 2007, Auditel Consultant of the Year 2008, and Auditel Business Performer 2017 and 2019.

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