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Mobile Cost Saving Strategies

By 25th April 2014February 15th, 2022No Comments



Posted by:
Gillian Gibbon

As workers move to more flexible working, getting the right mobile communications package and equipment is increasingly important and will be a larger cost to organisations going forward than it has been in the past. Users are savvy with technology and want fast and easy solutions to working more efficiently. Organisations expect more out- of -office contact from employees and must provide the technology to enable this. I have put together a Report on Mobile Cost Saving Strategies in 12 key areas for Mobile Communications, and a brief summary of points to consider is as follows.

1. Check if you are better off on a flat rate or inclusive tariff: Looking at voice and data usage, is a bundle appropriate for your usage, are you paying for costly extra usage each month, are you paying for airtime you don’t need, how often do you review this?

2.Determine contract length of all handsets: Do you have handsets added throughout the year and therefore varying different contract end dates, can you negotiate a fixed end date?

3.Understand what you are really being charged for each month: Do you examine your bills in detail, are you being charged correctly, what excess charges are you paying?

4.Control personal usage: Is there a clear Mobile Policy in place, are calls split out each month to satisfy tax requirements, is someone responsible for monitoring exceptions and expensive calls charges?

5. Assess the supplier’s “Cost Saving Projections”: Do they have at least 6-12 months’ data upon which to base savings proposals or is it estimated on a small random sample of usage, are the projections based on your accurate usage profiles and business needs going forward?

6. Control international roaming costs: Examine the bolt- on packages for data and call usage and ensure these are added either monthly or when required, in advance of travel.

7. Assess cash subsidies: Consider alongside the call rates and bundles offered and ensure they are of true benefit, how can they be used, what are your total new equipment costs and will the subsidy cover them, can the cash be used for airtime if not used for equipment?

8. Check terms and conditions: Check for transfer or termination charges that can be applied at the end of contracts, check notice periods and rollover clauses.

9. Look at the total communications picture: Review if there are benefits in integrating mobile with a fixed line deal, consult your IT team, do you need tablets, smart phones, what software platform should you chose?

10. Decide on which networks: Request a SIM test for key users before changing networks, do you need faster 4G as well as 3G?

11. Understand how implementation will be managed: does your provider have a detailed process, will they offer training, are there User Guides, do phones need unlocking……implementation can otherwise be time consuming and stressful.

12. Examine how to improve efficiency and safety: Would your business benefit from mobile tracking, vehicle tracking, lone worker protection software? Do you have a clear Driving Policy and the right in- vehicle kit to protect drivers ( and protect Directors from liability under the Corporate Manslaughter Act)?