Our Clients: The Children’s Trust

The Children’s Trust

The Children's Trust The Children’s Trust is a national charity providing care, education, therapy and rehabilitation to children with multiple disabilities, complex health needs and acquired brain injury (ABI). Formerly a branch of Great Ormond Street Hospital it was established as an independent charity in 1984.

The Trust’s services include the UK’s largest paediatric brain injury rehabilitation centre, community-based brain injury services, residential education for children with profound and multiple learning difficulties and complex health needs (at The School for Profound Education), and specialist nursing care.

Case Study:

The Children's Trust Download a PDF copy of the case study.

The Children's Trust

Left to right: Kien Lac, Auditel; Simon Browning, Director of Finance and Company Secretary, The Children’s Trust, and Ray Halliwell, Auditel

Simon Browning, The Trust’s Director of Finance and Company Secretary, and Auditel consultant Kien Lac had already worked together in previous finance roles in the healthcare industry, so when Kien got in touch with Simon in November 2009 offering Auditel’s free business health check, Simon had no hesitation in engaging him.

“Our Finance and General Purposes Committee agreed that we had absolutely nothing to lose from undertaking a review of costs and potentially lots to gain!”

Initially, Kien was to look at The Trust’s fixed line communications costs and following his in-depth analysis and market research he was able to achieve savings of 24%.

“We were very impressed, and when he and his colleague Ray Halliwell also found us savings of 43% on electricity by consolidating the supply to our 14 charity shops and a further potential 14% through energy efficient measures at our main site, we were absolutely delighted.

“Our Auditel experience has been very positive. We’re very pleased with the savings they have found us as this is money we can put to much better use looking after the children who depend on our services.” – Simon Browning, Director of Finance and Company Secretary, The Children’s Trust

Another project clearly showed that The Trust’s procurement officer had negotiated very competitive prices for their paper supplies. However, with Auditel’s expertise and buying power, he was still able to negotiate further savings of 13% on The Trust’s stationery and office supplies costs.

But Simon wasn’t just keen to make savings. He also wanted to test the effectiveness of internal initiatives that had been undertaken. For example, The Trust had recently opened its new £1.2m hydrotherapy centre and he was keen to ensure that they were using water as efficiently as possible and not being charged excessively for water and sewerage.

“Because many of our children can’t move around in the water, the pool needs to be kept very warm and I was a bit concerned that we could be paying for water that was then lost through evaporation.”

In fact Kien was able to put Simon’s mind at ease when his investigation revealed that it wasn’t a significant problem and that there were no obvious leaks in the site’s water system.

In addition to the results achieved so far, future cost savings initiatives are already in the pipeline. They include carrying out a review of The Trust’s expenditure on cleaning materials, merchant card fees and energy supplies to the main site.

Savings Achieved:

Telecoms – 24% Saving
Electricity – 43% Saving
Energy Efficiency Measures – 14% Saving
Stationery – 13% Saving

Download a PDF copy of the case study.