Auditel were recommended to Sencio by a former client and met their recently appointed CEO, Jane Parish, just after they had moved their HQ to one of their facilities (Sevenoaks Leisure Centre) rather than a separate building.
Time and expertise
Sencio are keen to provide value for money for their customers in a very competitive market. As Jane Parish explains, “We realised we did not have the expertise or time to sort out the best deal for us.”
Whilst they had already undertaken some property-related cost reduction they knew that they didn’t have the skills or time to conduct full cost management on their other overheads.
As a test of Auditel’s abilities, Sencio asked Auditel Consultant Mark Stevens to review their merchant card costs.
Attention to detail
Auditel are very good at looking further than the headline cost of a product or service, instead, digging deeper and analysing working practices and processes.
With Sencio’s merchant card costs they came back with almost immediate savings of 18%, but by introducing contactless debit/credit card payments, further savings per transaction were achieved and boosted the overall savings to 28% (£18,000) over 3 years.
Subsequent projects soon followed and, with Auditel Consultants Simon Gibson and Graeme Johnson on board, Mark was able to follow up the initial success with a string of positive outcomes.
The Auditel team delivered savings for Sencio of 46% (£28,000) on Janitorial Supplies, 6% (£19,000) on Catering and 15% (£6,000) on their water costs.
Much more than savings
Jane and her colleagues have been particularly pleased with Auditel’s attention to detail: “We’ve been impressed with Auditel’s knowledge and persistence in achieving our sustained lower costs.”
As an example, she adds: “The Janitorial suppliers introduced by Auditel identified better ways of dosing chemicals, which reduced consumption as well as cost.”
ESOS and Energy Management
ESOS compliance has been a necessary, but potentially time-consuming, exercise that Sencio knew must be carried out as a matter of urgency as the deadline was looming. Auditel completed an ESOS study for them, an abridged version at low cost, which allowed Sencio to meet their regulatory requirements.
Jane says: “Auditel have completed a mandatory ESOS study and have recently taken over cost management of Sencio’s energy supplies, with savings expected of £105,000 (Gas) and £27000 (Electric) over the next three years.”