Our Clients: Laker BMS

Laker BMS

Laker BMS LogoLaker BMS is a family owned building management specialist that has grown significantly over the last couple of years with successful contract wins and also making a couple of acquisitions. Laker’s has sites across Central & West England, London and the South East – commercial, private and public sectors – including social housing, insurance, health care, local authority, education, blue light and property services.

As a national provider of building management and maintenance work, Laker’s central delivery solutions encompass everything their clients and customers require to deliver a complete built environment service.

Laker BMS are continually evolving and adapting their solutions to meet bespoke client and customer requirements. These include all aspects of building maintenance, refurbishment and complete renewal programmes, reinstatement works, gas and electrical work, and construction.

Head office based in Birmingham, with offices in Brentford and Brentwood.

T/o will probably exceed £14M next year

Laker BMS Download a PDF copy of the case study.

Laker BMS

Having worked with Auditel’s Paul Millican in 2007/8, Laker’s MD, James Lakey, had no hesitation in asking for his help again in 2015, following a period of rapid expansion.

Knowledge and professionalism

James Lakey says, ‘I had just completed two new acquisitions, but due to our rapid expansion we had lost control of the supply chain.

‘So, initially, I asked Paul to come in and review our building materials costs and to support the planned and responsive repairs teams in Birmingham.

‘Having worked with him before, I had absolute confidence in his abilities.’

He wasn’t disappointed.

“Auditel are knowledgeable, professional and easy to work with. We had lost control of our supply chain. Paul has helped us regain control and, in addition, has delivered significant annual savings.” – James Lakey, MD

Going the extra mile

Paul reviewed their building costs and, despite some early resistance, quickly developed good relationships with the teams. His detailed analysis of suppliers and processes led to the introduction of a more streamlined supply chain, resulting in savings of 21% on a spend of £300k.

A delighted James Lakey continues, ‘Paul goes the extra mile to ensure that he really understands our business. Without being asked to, he visited all our sites, met the directors and developed a rapport with all the site management teams.’

Positive outcomes

In November 2016, Paul’s remit was expanded to include all purchasing materials including gas, heating, plumbing and electrical (M&E) as well as expanding the scope to include all building material requirements.

James Lakey says, ‘Once again Paul has excelled. His work has led to projected savings of ca. 20% on a spend which is currently around £3M. This is a significant amount of money for Lakers. It can be reinvested in the growth of the company and it makes us more competitive in tendering.’

Further projects have also been undertaken such as Fuel cards in mid-2016, which resulted in annual savings of 4% on a spend of around £500k and the waiving of account fees that were being imposed by the incumbent supplier.


James Lakey continues, ‘I really can’t praise Paul’s work highly enough. He is an absolute pleasure to work with and has made a significant contribution to the financial future of our company. I look forward to working with him on the next projects we have planned.’

Laker BMS Download a PDF copy of the case study.