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Backdated utility bills drive small UK firms up the wall

By 13th June 2011No Comments

How would you feel if you received an energy bill dating back six years because your provider claimed it had undercharged you? That’s the predicament facing thousands of small businesses, according to a campaigning organisation.

The Association of Convenience Stores (ACS), which represents more than 33,500 local shops across the UK, wants energy regulator Ofgem to end a rule that allows energy companies to treat their business customers in this manner. At present, providers can only serve backdated bills for one year’s energy usage to domestic customers.

Consumer Focus says its helpline received nearly 2,000 calls last year from small businesses complaining they received unexpectedly large bills of this type. What is more, once firms have received an outstanding bill energy providers can demand immediate payment, plunging many companies into difficulty.

— Guardian News & Media Ltd

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Until Ofgem decide to make changes to this ruling many customers will continue to recieve these surprise backdated bills and demands for instant payment.

If your organisation has found itself in such a situation and you are unaware how to proceed you may wish to take specialist advice but want the reassurance that this expertise isn’t going to cost you the earth.

Auditel’s unique, highly professional cost and purchase management consultancy is helping organisations to reduce financial waste and thus improve their bottom line.

Our Clients have access to a national network of qualified cost and purchase management specialists who share a highly sophisticated understanding of the energy industry.And best of all, because Auditel doesn’t charge a penny until our clients have seen a material reduction in their essential business costs, they get to enjoy the financial benefits without incurring any upfront costs.

Of course it still costs you money to be in business, but with Auditel, you can make sure it doesn’t cost more than it needs to.