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British Gas fined £2.5m over complaint handling
29 Jul 2011 | Filed under: Energy, NewsBritish Gas has been fined £2.5m by the regulator Ofgem for the way in which it deals with customer complaints. Ofgem ruled that the company had failed to reopen complaints when customers said they had not been resolved. It added that British Gas had not provided customers with key details about help they could get [...]
Top ten tips to cut your business energy costs
14 Jul 2011 | Filed under: Cost Reduction, Energy, News, TelecomsWith continuing high oil prices, the uncertainties over the the Middle East and nuclear concerns since the disater in Japan, wholesale energy prices have soared in the last six months, with little signs of it coming down any time soon. The major energy providers have steadily passed these price increases on to business customers, many of whom face energy [...]
Centrica heads for record profits under watchdog’s critical gaze
25 Feb 2011 | Filed under: Energy, NewsCentrica, the owner of British Gas, is expected to announce its highest ever annual profits this week, bringing in £5m per day – when some consumers are struggling to pay their bills. City forecasts predict that Britain’s leading energy company will announce pre-tax profits of £2bn, up 30pc on the previous year. The high profits [...]
Energy firms facing gas and electricity price review
26 Nov 2010 | Filed under: Energy, NewsOfgem is to investigate recent energy price rises, as it says they have significantly widened suppliers’ profit margins. Read full article: http://www.bbc.co.uk/news/business-11842686
Businesses may have to ration e-mail and internet use to control energy costs, claims peer
12 Nov 2010 | Filed under: Energy, NewsBusinesses may be forced to ration their use of the internet and e-mail as energy costs rise and governments impose higher taxes on carbon use. Liberal Democrat peer Lord Redesdale warned IT managers that businesses would have find more energy efficient ways of using IT, as governments become more serious about carbon reduction. Sending a [...]
The Children’s Trust
12 Oct 2010 | Filed under: Auditel News, Cost Reduction, TestimonialsThe Children’s Trust is a national charity providing care, education, therapy and rehabilitation to children with multiple disabilities, complex health needs and acquired brain injury (ABI). Formerly a branch of Great Ormond Street Hospital it was established as an independent charity in 1984.
Winter gas supplies ‘comfortable’ despite new uncertainties
01 Oct 2010 | Filed under: Energy, NewsGas supplies for the coming winter – described as probably “warmer and wetter than the UK average” in Met Office long range forecasts – will be “pretty manageable”…. Read more: http://www.utilityweek.co.uk/news/uk/panutility/winter-gas-supplies-comfortabl.php
Four energy companies face mis-selling probe
05 Sep 2010 | Filed under: Energy, NewsFour of the “big six” UK energy suppliers are to be investigated amid concerns of mis-selling to customers, the regulator has announced. Read more: http://www.bbc.co.uk/news/business-11150541
Centrica warns of higher gas and electricity prices
26 Feb 2010 | Filed under: Energy, NewsEarly warnings of higher gas and electricity prices were sounded by Centrica on Thursday as the British Gas parent faced demands for further tariff cuts after announcing a big jump in profits in its retail business. Read more: http://www.telegraph.co.uk/finance/newsbysector/energy/oilandgas/7317908/Centrica-warns-of-higher-gas-and-electricity-prices.html
New rules to help small businesses get better energy deals
18 Jan 2010 | Filed under: Cost Reduction, Energy, NewsThe energy regulator Ofgem has announced a new set of measures intended to help small business energy customers. This will affect the way energy is sold and marketed to your business, and give you more flexibility to switch suppliers. The rule changes only apply to small business customers which: employ fewer than 10 people, or their [...]
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