• Auditel Consultant:
  •   Kien Lac

SSE shakes up the UK power market

12 Oct 2011 | Filed under: Energy, News

SSE has announced bold moves to improve the liquidity of the UK power market by auctioning all of its electricity output and purchasing all of its electricity requirements in the day ahead market. The company is the first of big six to break ranks over the way it manages its electricity trading.Its initiative will begin [...]

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British Gas fined £2.5m over complaint handling

29 Jul 2011 | Filed under: Energy, News

British Gas has been fined £2.5m by the regulator Ofgem for the way in which it deals with customer complaints. Ofgem ruled that the company had failed to reopen complaints when customers said they had not been resolved. It added that British Gas had not provided customers with key details about help they could get [...]

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Top ten tips to cut your business energy costs

14 Jul 2011 | Filed under: Cost Reduction, Energy, News, Telecoms

With continuing high oil prices, the uncertainties over the the Middle East and nuclear concerns since the disater in Japan, wholesale energy prices have soared in the last six months, with little signs of it coming down any time soon. The major energy providers have steadily passed these price increases on to business customers, many of whom face energy [...]

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Centrica heads for record profits under watchdog’s critical gaze

25 Feb 2011 | Filed under: Energy, News

Centrica, the owner of British Gas, is expected to announce its highest ever annual profits this week, bringing in £5m per day – when some consumers are struggling to pay their bills. City forecasts predict that Britain’s leading energy company will announce pre-tax profits of £2bn, up 30pc on the previous year. The high profits [...]

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Energy firms facing gas and electricity price review

26 Nov 2010 | Filed under: Energy, News

Ofgem is to investigate recent energy price rises, as it says they have significantly widened suppliers’ profit margins. Read full article: http://www.bbc.co.uk/news/business-11842686

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Businesses may have to ration e-mail and internet use to control energy costs, claims peer

12 Nov 2010 | Filed under: Energy, News

Businesses may be forced to ration their use of the internet and e-mail as energy costs rise and governments impose higher taxes on carbon use. Liberal Democrat peer Lord Redesdale warned IT managers that businesses would have find more energy efficient ways of using IT, as governments become more serious about carbon reduction. Sending a [...]

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The Children’s Trust

12 Oct 2010 | Filed under: Auditel News, Cost Reduction, Testimonials

The Children’s Trust is a national charity providing care, education, therapy and rehabilitation to children with multiple disabilities, complex health needs and acquired brain injury (ABI). Formerly a branch of Great Ormond Street Hospital it was established as an independent charity in 1984.

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EDF announces 2.6% increase in some of its electricity tariffs

05 Sep 2010 | Filed under: Energy, News

EDF Energy has announced a price increase of 2.6 per cent for some of its regional electricity tariffs. This rise in power bills will only affect a minority of its electricity customers, the company insisted after blaming an average hike of 16 per cent in distribution and transmission costs since its last electricity price change [...]

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Four energy companies face mis-selling probe

05 Sep 2010 | Filed under: Energy, News

Four of the “big six” UK energy suppliers are to be investigated amid concerns of mis-selling to customers, the regulator has announced. Read more: http://www.bbc.co.uk/news/business-11150541

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CBI warns that energy security is compromised by planning uncertainty

09 Aug 2010 | Filed under: Energy, News

Business leaders today urged the government to deliver key energy and planning reforms within six months, or risk undermining emissions targets and energy security. The call came as the CBI launched a new report warned that without clarity on government policy, £150 billion of private sector investment in low-carbon infrastructure would fail to materialize. The [...]

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