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British Gas fined £2.5m over complaint handling
29 Jul 2011 | Filed under: Energy, NewsBritish Gas has been fined £2.5m by the regulator Ofgem for the way in which it deals with customer complaints. Ofgem ruled that the company had failed to reopen complaints when customers said they had not been resolved. It added that British Gas had not provided customers with key details about help they could get [...]
Centrica heads for record profits under watchdog’s critical gaze
25 Feb 2011 | Filed under: Energy, NewsCentrica, the owner of British Gas, is expected to announce its highest ever annual profits this week, bringing in £5m per day – when some consumers are struggling to pay their bills. City forecasts predict that Britain’s leading energy company will announce pre-tax profits of £2bn, up 30pc on the previous year. The high profits [...]
Centrica warns of higher gas and electricity prices
26 Feb 2010 | Filed under: Energy, NewsEarly warnings of higher gas and electricity prices were sounded by Centrica on Thursday as the British Gas parent faced demands for further tariff cuts after announcing a big jump in profits in its retail business. Read more: http://www.telegraph.co.uk/finance/newsbysector/energy/oilandgas/7317908/Centrica-warns-of-higher-gas-and-electricity-prices.html
New rules to help small businesses get better energy deals
18 Jan 2010 | Filed under: Cost Reduction, Energy, NewsThe energy regulator Ofgem has announced a new set of measures intended to help small business energy customers. This will affect the way energy is sold and marketed to your business, and give you more flexibility to switch suppliers. The rule changes only apply to small business customers which: employ fewer than 10 people, or their [...]
BG unconcerned over outlook for gas prices
30 Oct 2009 | Filed under: Energy, NewsBG, the oil and gas group says that its underlying third quarter profit has fallen by 39%, a smaller decline than had been expected, arguing that some of its customers had been locking-in supply in anticipation of demand returning. http://www.ft.com/cms/s/0/b7ef1ed0-c393-11de-a290-00144feab49a.html
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